Thanks to shimmeringjemmy for the reference to this piece. It appeared in The Onion Vol 41, Iss 16 for April 20, 2005
NEWS IN BRIEF
New Tech-Support Caste Arises in India
NEW DELHI—Thanks to widespread outsourcing of telephone-service jobs, a sixth caste has blossomed in India: the Khidakayas, a mid-level jati made up of technical-support workers. “I am happy to be a Khidakaya,” said technical-support agent Ranji Prasat, who speaks English with a flawless American accent and goes by the name “Ron” at work. “While we rank below members of the reigning order, those of us responsible for helping Americans track their online purchases and change their account PINs share many privileges not enjoyed by the merchant class below us.” Prasat said he expects to marry another tech-support worker.
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LOL… I had the experience with Microsoft tech support…. he said his name was Rodney Green or something really American like that… after a little talking, I notice he has a weird strained accent… ask him what it’s like up in Washington, and he sort of tentatively replies that he is in Bangalore….
At least he didn’t lie about where he was. I’m surprised since they are adopting the American sounding names and accents. A whole caste set up to deceive incoming callers!
So VERY true. It’s wild eh?
M