Tag Archive: battle

For those following the case of the over served coffee; today I returned to the room with an all new surprise. NO COFFEE. But Jinkies, Shaggy; there was a clue.

The Maid had left a note. In…. Spanish.

Well, it’s my own damned fault for writing them a note in Spanish. I guess I really couldn’t expect the maid to go to Google Translate to convert her note to English.

Unfortunately, her note is handwritten. And I don’t speak Spanish. So I’m not even sure I’ve gotten the words correctly.

Click for larger. No I'm not sure how it got on its side.

Heather and I think the note says:
Tome el papel para ponerle en la oficina para que no se olviden de que no tienen que ponerle cafe.

Which Google translates as:
Take the paper to put in the office so do not forget that they have to put coffee

Which I then translate as “We took the paper to our Housekeeping office to remind whoever does your room, “NO COFFEE”

So, I’m attaching the note… feel free to help out with our investigation. There’s a Scooby Snack in it if you help us discover it was old man Jenkins.. Or whatever.

I’m just having fun writing letters back and forth to maid service. Matter of fact a response with translation would be really awesome!


Extra coffee taken away. No coffee left!

No tea left… No sugar replaced… sigh…

Minor victory… but a step in the right direction. (I had to go downstairs and get some splenda from the restaurant)

I need to find someone fluent in Spanish to help me leave messages 🙂

Many people close to me have learned that IM and specific email accts are the best way to reach me. I have a hate-hate relationship with phone companies. Worse if they are cellular.

My recent cell phone bill was about 4 times the amount it was supposed to be. This sent me on a calling brigade of the company to get it straightened out. I made about calls over a month. During this time since I hadn’t paid the inflated amount they’d billed me, they started shutting off ‘components’ of my service. One phone could now only make calls, one phone could only receive calls. It was nuts.

5 calls gave me 5 different answers. Overall 3 agreed that I should go to a local Carrier branded store and have them help me out.

Yesterday I found myself in said store. After 15 minutes of explaining they found the problem. When I added a second line in October my business data plan (which included unlimited internet) was removed. I didn’t ask for this to be removed. <sarcasm style=”dripping”>I mean, I’m only a software engineer? Why would I ever need unlimited internet</sarcasm>

As a result of this unplanned (and unrequested) plan change, I started getting an addition $75-100 / month in data usage. This from my phone passively checking Outlook.

Then the store rep looked at me and said the worst thing imaginable, “We can’t help with this here. You have to call our ‘customer retention’ office.”

My initial response was, “Breaking straw… Get me my iPhone”.. But now let me explain “Customer Retention”

The CR department is the department of, “Hi, our company is so convoluted, that we f’ed a customer so bad, we’re going to probably lose them. Let’s see how far we can bend at the waist and take it up the a&# for the customer so that they will reconsider.”

Translation: I got a customer service rep who was not only one of the nicest, but probably the most genuine sounding that I’ve ever dealt with. They removed all the charges, removed all fees, overages, and reconnect costs. They fixed the account as I outlined.

So… for now. My cell works correctly. I am less annoyed with cell carrier.

Afterward: How best to reach me.
1) IM: My primary AIM is the best (It’s not hard to figure out the id)
2) Email: My primary mac.com email (ID same as above)
3) Calling me at my office number
4) Text messaging me at my cell

#3 is the best phoning method because if I do not pick up the phone the call will be recorded and mailed to my work acct.

Why is calling Andrei’s cell a bad idea. My office security is high to prevent people from accessing our internal network. As a result, they’ve taken pains to dampen signal for cell phones. I get no signal at the office. Phone calls get shunted to voice mail which on my Carrier has never worked right at all. At home… For some reasons I’m just not close enough to a good tower. Signal quality is horrid.

Pulling into the bus station now. I hope to elabourate on contact methods later in the day. But then again.. when have I ever been good about LJ followups.